At this time Karma Nail Wraps does not offer returns or exchanges regarding orders.
In the unfortunate event that items are damaged in shipping, please send photos of the envelope/box and all items inside package in an email to firstname.lastname@example.org. Once confirmed, a store credit will be issued to your account.
All orders are automatically processed when placed and prepare for shipment as soon as they are placed. During this process we do incur irreversible fees. We do understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point.
We strictly adhere to the following cancellation policy:
~ If you cancel your order BEFORE it has been shipped, there is a 20% cancellation fee before credit is issued back to your method of payment.
~ If you attempt to cancel your order AFTER it has been shipped, please refer to our Returns Section of our website.